This course centers on providing compassionate care and emotional support to patients. Participants will explore the emotional aspects of patient care and develop skills to address patients' psychological needs.
Duration: 5 days
Develop skills for providing emotional support.
Address patient anxiety and distress.
Foster a compassionate healthcare environment.
Module 1: Compassionate Care in Healthcare
Definition and significance.
Humanizing patient interactions.
Module 2: Providing Emotional Support
Recognizing and responding to emotional needs.
Building trust and rapport.
Module 3: Addressing Patient Anxiety and Distress
Strategies for calming anxious patients.
Communicating with empathy during distress.
Module 4: Fostering a Compassionate Environment
Team approaches to compassionate care.
Creating a supportive healthcare culture.
Module 5: Case Studies and Reflection
Analyzing real-life cases.
Personal reflection on compassionate care experiences.
Instructor-led sessions use a blended learning approach combining presentations, guided practical exercises, web-based tutorials, and group work, delivered by seasoned industry experts. All facilitation and course materials are in English, so participants should be reasonably proficient in the language.
Upon successful completion of this training, participants will be issued an Apollina Healthcare certificate certified by the National Industrial Training Authority (NITA).
The training will be held at Apollina Healthcare Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
Email: connect@apollinahealthcare.com
Phone: (+254) 710 661 274
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our Apollina Healthcare Training Centre or at a convenient location.
Payment should be transferred to the Apollina Healthcare account through a bank on or before the start of the course. Send proof of payment to: connect@apollinahealthcare.com.